New Reviewer

The poorest customer service I have ever recieved

I would not give any star for this kind of service. I have ordered a hoodie on the 6th of December. It supposed to be a Christmas gift. Now what do we have? It is the 8th of January. Where is my Christmas gift? I do not know. And I do not need it anymore. I have emailed Teezily to return my money back because I spent it and got a BIG NOTHING. For Teezily, solve your customer service issues (and product quality - that I read here from other people) or you cannot exist anymore. I am really disappointed and angry for this kind of scam.
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ID
#1444513 Review #1444513 is a subjective opinion of poster.
Service
Teezily Shipping Service
Cons
  • Stole my money
  • Customer service is non-existant
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
New Reviewer

SCAMMERS

Teezily - SCAMMERS
Teezily - SCAMMERS
Ordered a Christmas present was suppose to be velour and inside berber fleece they sent me horse canvas. Came from US and in order to return the gave me France address to avoid giving me refund. 4x I tried calling no dialtone, same Adam Furcheesi guy who kept giving me different lies every time. SCAMMERS BUYER BEWARE NOT SAFE!! I cancelled my credit card after this bogus scam, not safe.
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ID
#1444412 Review #1444412 is a subjective opinion of poster.
Location
Missoula, Montana
New Reviewer

Stay away from them!

Ordered two CHRISTMAS-THEMED tshirts, received one of them the week AFTER Christmas (a whole month after I ordered) and just got an email saying the second one has now been shipped (it's January 5th!!). I emailed their customer service a couple of days before Christmas saying I hadn't received either yet and could they please cancel and refund me for the second one that hadn't even been shipped. I got an initial response very quickly saying I would have been made aware of the timeline for printing/shipping when I ordered (lies - as if I would have ordered them if I knew it would take that long) and basically ignoring my request to cancel the order. When I wrote back reiterating my request for a refund of the second one, I never heard from them again. Terrible service, very little information or transparency of origin on their website and they charge your card as soon as you order - once they have your money, you're never getting it back off them. STEER CLEAR.
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2 comments
#1683396

I had the same problem Total Rubbish

#1682193

I ordered two full length shirts from Teezily for Epilepsy awareness week. The items did not arrive on time The printing was blotched and uneven The material wouldn't last a was so they were returned I have told them to refund the funds otherwise I will instigate proceedings through Coventry Court

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ID
#1441401 Review #1441401 is a subjective opinion of poster.
Service
Teezily Customer Care
Cons
  • Website is appalling
  • Refused to refund me for items i didnt receive
Reason of review
Poor customer service
Preferred solution
Full refund
New Reviewer

Don't trust the web site.

I am still waiting on my Betty boop blanket set. paid for it and have not received it yet.
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ID
#1440796 Review #1440796 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Teezily Shipping Service
Reason of review
Problem with delivery
Loss
$140
Preferred solution
Full refund

Scam. Do not order!

I, like many other reviewers here, never received what I paid for. When I contacted customer service, I got an automated reply, then a half hearted reply saying that it had shipped. I'm thankful that I used PayPal as they eventually refunded my money.
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ID
#1439959 Review #1439959 is a subjective opinion of poster.

They suck!

Terrible company. Do not recommend doing business with them. The T-shirts are such poor quality they are super overpriced and sized extremely small. Although very disappointed with the quality I simply asked for a size exchange and was told "they don't do that", but asked me to go to the trouble of taking pictures of the t-shirt with measurements shown, which I did and even compared to a shirt of the same brand to show the size difference (more than 2 sizes). Was completely ignored at that point. Gave them plenty of time to make things right and got zero response. Horrible experience and total waste of money!
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ID
#1439883 Review #1439883 is a subjective opinion of poster.
Location
Ashburn, Virginia
New Reviewer

Didn't receive my package

This company is a scam do not order from Teezily. I never received my package they said they delivered to my mailbox which they didn't.
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ID
#1437144 Review #1437144 is a subjective opinion of poster.
Location
Englewood Cliffs, New Jersey

It was a shame experience

Any order was delivered and I need a refund to the same credit account you took my money out !!!
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ID
#1435942 Review #1435942 is a subjective opinion of poster.
Location
Mobile, Alabama

Garabge

They sell shirts with inaccuarate military dates and will not refund.
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ID
#1433098 Review #1433098 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Sucks!!

Ordered an engagement shirt to wear for our holiday trip tomorrow back in October. It shipped and never showed. I was told it got lost in the mail, said they would re send it back in November... Leaving for my trip, no shirt. I will never order from this awful company again. If I could give negative stars, I would.
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ID
#1429655 Review #1429655 is a subjective opinion of poster.
Location
Cupertino, California
Service
Teezily Shipping Service
Reason of review
Order processing issue

No package

I've been on hold for 30 minutes without hearing a human's voice. This is obviously a scam and I will tell EVERYONE I know to NEVER order from this company.
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ID
#1426374 Review #1426374 is a subjective opinion of poster.
Location
Johns Creek, Georgia
New Reviewer

Online Scam Artists

it's a real shame I had anything to do with these online scammers. The website is dreadful. I cancelled the order as soon as it was placed as the product they had put in the basket was not the one ordered. They confirmed the cancellation yet still delivered the (wrong) product and have refused to either give my money back or take the product back. They are utter scam artists. Buy from this shower of cowboys at your own peril!
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ID
#1420510 Review #1420510 is a subjective opinion of poster.
Location
Sheffield, England
Cons
  • Products are shoddy
  • Website is appalling
  • Customer service is non-existant
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
New Reviewer

Fraud

Beware not Haines but knockoffs with tags. Current federal investigation into this company Customs and ICE real location Philippines. Stay away or be ripped-off.
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ID
#1414536 Review #1414536 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Order is incorrect

I received my order confirmation O-TZOG0 but it was confirmed as a black hoodie when it should have been navy blue in color. Everything else is correct.
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ID
#1413162 Review #1413162 is a subjective opinion of poster.
Location
Aurora, Colorado
New Reviewer

Return

Teezily - Return
The shirt i purchased looks nothing like the add on social media. The actual picture on the shirt looks like it was ironed on.. The add you have going is very deceptive it looks like the shirt had diamond's but its just ironed on.. I'm very upset and would like a refund..
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ID
#1409410 Review #1409410 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Not as described/ advertised