Ordered wrong size and tried to change it

Money was refunded. Satisfied I appreciate the quick response. Thank you for refunding my money. Janet Brooks
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ID
#3458182 Review #3458182 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

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New Reviewer

Poor customer service

Teezily - Poor customer service
BeI ordered a pulmonary hypertension T-shirt from teezily.com. The white letters were not visible on the T-shirt. So, I wanted to receive a refund. I tried calling them at customer service. The telephone rang and then someone hung up and it stated a busy signal. No one ever answers the telephone, It always hangs up on you. I tried to email them, with no success.

User's recommendation: Be aware of teezily.com. Always call to talk with someone before placing orders.

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ID
#3425327 Review #3425327 is a subjective opinion of poster.
Pros
  • Nice tshirt
Cons
  • Customer service does not answer phone
Loss
$35
Preferred solution
Full refund

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New Reviewer
Teezily - No contact with customer service
My complaint if about Teezilly.com. They sell T-shirts for people who live with pulmonary hypertension . They also sell mugs and other items. Their home office is in Paris, France. They are terrible with customer service. I been trying to contact them by telephone and...
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ID
#3425287 Review #3425287 is a subjective opinion of poster.
Location
Tallahassee, Florida

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New Reviewer

Order is incorrect

FROM THE FIRST DAY I PLACE MY ORDER I HAVE BEEN TRYING TO CONTACT SOMEONE! NO RESULTS! COULDN'T SEND EMAIL! PHONE ALWAYS BUSY! ALL I WANT IS TO CORRECT SIZE. BEFORE I COULD GIVE MY SIZE I WAS DISCONNECTED FROM ORDERING!!
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ID
#3422717 Review #3422717 is a subjective opinion of poster.
Pros
  • No pros yet
Preferred solution
THE CORRECT SIZE!!

Company is now in liquidation in France since 13/12/2021.

no longer trading.Going through court mandated insolvency proceedings. Appointee Stephane Gorrias of BTSG .EU

User's recommendation: AVOID.

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ID
#3357285 Review #3357285 is a subjective opinion of poster.
Location
Dublin, Leinster

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New Reviewer

""I can't get my payment withdraw email confirmation.""

""Hi there. Im fokhrul islam. Recently i have withdraw 26.42 euro from my Account to a payoneer account . But i can't my payment confirmation mail on my account email."

User's recommendation: Solve everyone's problems.

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ID
#3305809 Review #3305809 is a subjective opinion of poster.
Location
Dhaka, Dhaka

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New Reviewer

"I can't get my payment withdraw email confirmation."

"Hi there. Im fokhrul islam. Recently i have withdraw 41 euro from my Account to a payoneer account . But i can't my payment confirmation mail on my account email.
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ID
#3264452 Review #3264452 is a subjective opinion of poster.
Location
Dhaka, Dhaka
Pros
  • I liked
  • Shirt had good design
Cons
  • Website is appalling
  • Stole my money
Preferred solution
Hi there. Im fokhrul islam. Recently i have withdraw 41 euro from my Account to a payoneer account . But i can't my payment confirmation mail on my account

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Verified Reviewer
New Reviewer

"I can't get my payment withdraw email confirmation."

Hi there. Im fokhrul islam. Recently i have withdraw 41 euro from my Account to a payoneer account . But i can't my payment confirmation mail on my account email. Could you please fix it as soon as possible"
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ID
#3258427 Review #3258427 is a subjective opinion of poster.
Location
Dhaka, Dhaka

Order not received

Ordered a jumper on the 6th of December and it has not be received. In contact several times, but have just been offered my product free of charge in lieu of a refund. This is a scam website. I can no longer get in touch with the rep helping me. I will be getting my money back.

User's recommendation: Do NOT use this company.

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ID
#3231529 Review #3231529 is a subjective opinion of poster.
Location
Stoke Newington, England

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New Reviewer

Messed up order

I ordered a shirt size 2x. When it arrived it was a size small. I contacted the company and explained what happened. I in fact had ordered a size small by mistake. However they are sending me the correct size at no extra charge. Amazing.

User's recommendation: I have no problem ordering shirts in the future.

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ID
#3207894 Review #3207894 is a subjective opinion of poster.
Pros
  • Great customer service
  • Shirt was very nice
Preferred solution
The situation was satisfactorily resolved.

Yes the company contacted me.

Yes the company contacted me. The shirt was caught in the sticky envelope and when opened I put *** in both front and back of the shirt. I informed you. It was both our fault and even though I am always careful, because the shirt was caught, it happened. Asked them to be more careful when packing and they thanked me. End of story. Nothing further happened. I was so disappointed that it happened as the shirt cost a bomb from Australia, but things happen I guess. And yes, I am wary about making another order because of it, even though it was probably a once in a blue moon happening.

User's recommendation: Neither one way or the other.

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ID
#3176661 Review #3176661 is a subjective opinion of poster.
Location
Perth, Western Australia
New Reviewer

Package not received

I ordered one of those big sweatshirts from you guys and I have not received it. No Im frustrated because its for Christmas and or two weeks out from now on Im really trying to get it before Christmas is here
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ID
#3153436 Review #3153436 is a subjective opinion of poster.
Location
Jamestown, New York
Loss
$50
Preferred solution
Deliver product or service ordered

Non receipt

Have not heard from this company to solve the problem. Shows delivered but recipient did not receive the package.
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ID
#3139947 Review #3139947 is a subjective opinion of poster.
Location
Grand Prairie, Texas

Never received

Item shows delivered by USPS. Recipient did not receive package. Contacted Teezily and USPS, Have not received response from either.
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ID
#3135630 Review #3135630 is a subjective opinion of poster.
Location
Grand Prairie, Texas

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New Reviewer

I want to cancel order

All phone# is not in service pass 3 hrs to try to cancel my order with out success on company web site all contacts numbers or online is fake real crooked company

User's recommendation: avoid this company.

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ID
#3132652 Review #3132652 is a subjective opinion of poster.
Location
Sundre, Alberta