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Verified Reviewer
New Reviewer

Poor customer service

Teezily - Poor customer service
BeI ordered a pulmonary hypertension T-shirt from teezily.com. The white letters were not visible on the T-shirt. So, I wanted to receive a refund. I tried calling them at customer service. The telephone rang and then someone hung up and it stated a busy signal. No one ever answers the telephone, It always hangs up on you. I tried to email them, with no success.

User's recommendation: Be aware of teezily.com. Always call to talk with someone before placing orders.

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ID
#3425327 Review #3425327 is a subjective opinion of poster.
Pros
  • Nice tshirt
Cons
  • Customer service does not answer phone
Loss
$35
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Got necklace

I finally got my necklace and it very nice. However, when I tried to get ahold of Teezily it was not easy to do. Which made me a little frustrated.
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ID
#2882691 Review #2882691 is a subjective opinion of poster.
Location
Blue Springs, Missouri

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Verified Reviewer
New Reviewer

Did not receive order

I ordered two shirts one came and the other did not. There is no way to contact teezily to let them know. I want to return the one I got and cancel the other but again there is no way to contact anyone. I sent emails with no response. They have my money I have no shirt and no way to contact anyone!!!!

User's recommendation: I would not order.

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ID
#2870578 Review #2870578 is a subjective opinion of poster.
Pros
  • Good at taking your money
Cons
  • Shirt never showed up
  • Poor customer service
Loss
$60
Preferred solution
Full refund
New Reviewer

Won’t send my product

Just tried to order a t shirt, they took the money from my account and then claimed the card hadnt gone through, so just canceled my order. Theres no way to contact them if something like this happens to you so dont bother

User's recommendation: Don’t buy.

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ID
#2703219 Review #2703219 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Take your money and do not send you what you ordered
  • Dont get the merchandise you order
  • Fraud horrible customer service
Loss
$11
Preferred solution
Deliver product or service ordered

Have not received my order

I ordered a necklace to remember my mother who passed away on March 7, 2021. I am very upset I was hoping to receive it before Mothers Day. How do I get a phone person. Or money back.

User's recommendation: I will not recommend them.

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ID
#2561243 Review #2561243 is a subjective opinion of poster.
Location
Phoenix, Arizona

T-shirt is incorrect

The names on the T-shirt I ordered are incorrect. How do I get this corrected. I ordered the XL Grandma bee T-shirt in Navy Blue with the following: Nana instead of Grandma. This was done correctly. Three bees which were also correct. The bed names were nothing like what I requested. I ordered Ryder and Ellie and Vincent. I received Allison, Elizabeth, and Sage. Not anything like what I ordered. I would like a correct T-shirt sent to me ASAP.

User's recommendation: Go somewhere else.

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ID
#2525743 Review #2525743 is a subjective opinion of poster.
Location
Spring, Texas

Order

I paid 58.00 for a 22.00 personalized coffee cup over 3 weeks ago and still haven't received it I'm will not order from this company againnone
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ID
#2482642 Review #2482642 is a subjective opinion of poster.
Location
New York, New York

UNACCEPTABLE CUSTOMER SERVICE

Teezily - UNACCEPTABLE CUSTOMER SERVICE
Where do I even begin??? On 2/12/21 I ordered two heart pendants. Order O-NJQKW AND O-3LCQAR. I have sent the company TEEZILY many many emails requesting information on my orders. I have just recently received only one of my orders. And thats after going back and forth...
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ID
#2466766 Review #2466766 is a subjective opinion of poster.
Location
Hicksville, New York
New Reviewer

My order hasn't been shipped. Taken out of my account

Teezily - My order hasn't been shipped. Taken out of my account
Ordered a necklace two weeks ago and haven't been shipped. Order number is CA-F4NBR and I have been trying to call to speak to someone cause its my dad. He passed away, and I was wanting the necklace with what I picked out with his picture on it.
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ID
#2426205 Review #2426205 is a subjective opinion of poster.
Product
Teezily Necklace
Loss
$37
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Customer service does not answer the phone and the online version charges to tell you why your paid order has not arrived.

The online automated reply customer service charges $$ to direct your inquiry to an expert

User's recommendation: Do not order from this company.

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ID
#2326956 Review #2326956 is a subjective opinion of poster.
Pros
  • Shirt had a good design
Cons
  • Shirt never showed up
  • Irresponsible customer service
Preferred solution
Deliver product or service ordered

Necklace cheap looking

Teezily - Necklace cheap looking
Bought necklace that was suppose to be silver face with picture inserted on it.What I got was a cheap looking face made of print.Got this for a friend as she lost her daughter.very disappointed might not give as looks so cheap.

User's recommendation: Dont buy of this company cheap goods.

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ID
#2306454 Review #2306454 is a subjective opinion of poster.
Location
Maynooth, Leinster
New Reviewer

Poor service

My daughter ordered me a sweatshirt with Marine logo on front and Marine logo and U.S flag on back with dog tags. The print was great, but we ordered a 2xl and according to their size guide it was only a large. Contacted them and said would reprint. Sent the correct size but with only logo on front and no printing on back. Now will not do anything and couldn't care less.

User's recommendation: Do not order from them.

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ID
#2166507 Review #2166507 is a subjective opinion of poster.
Pros
  • Have great prints
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Missing one order

I ordered 2 items, a hoodie and a t-shirt and I only recieved my hoodie and not the t-shirt. I am a little confused..why wouldn't they send my shirt with the hoodie, it was on the same order..if that is what happened... I call the supposed customer service number and there is a message saying due to technical difficulties they don't have customer service reps available. Mmm. sounds a little fishy to me. I just hope I get my shirt..their items are NOT cheap. I am a very dissatisfied customer and I will not be a returning customer.

User's recommendation: GO TO ANOTHER WEBSITE.

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ID
#2159146 Review #2159146 is a subjective opinion of poster.
Pros
  • Great shirt idea
  • Cute t-shirts
Cons
  • Cant get in contact with the company
  • Product never arrived
  • Did not deliver item i ordered
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Teezily - Refund
Teezily - Refund
Teezily - Refund
Teezily - Refund
Teezily - Refund
I order this product in march and have not got it. I have reached multiple times and have gotten no reply return my money or send me the sweatshirt that I paid for March thank you Order No.: O-R84AL
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ID
#2053648 Review #2053648 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Teezily Shipping Service
Loss
$52
Preferred solution
Deliver product or service ordered
New Reviewer

Haven't received order

I never received my order but received someone elses

User's recommendation: Do not order from this company.

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ID
#2046431 Review #2046431 is a subjective opinion of poster.
Service
Teezily Customer Care
Pros
  • Shirt had a good design
Cons
  • Dont get the merchandise you order
Loss
$25
Preferred solution
Deliver product or service ordered

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